Recent Articles
Umango Version 27 Release Notes
Umango Version 27 is here! Version 27 is our most impressive release yet, delivering a completely refreshed experience across the platform. Umango has been redesigned for a cleaner, more intuitive workflow - every supported device brand now enjoys an ...
Umango Version 25 Release Notes
Version 25.21.0.0 — Maintenance Release Umango Assistant — revamp of the Assistant engine. Smarter, faster, better able to provide guidance, and responses are displayed progressively ODBC Lookups — fixed an issue where ODBC lookups may report ...
Watched Folders Not Detecting New Files on Linux
Applies to: Umango deployments running on Linux, inside Docker containers, or under Windows Subsystem for Linux (WSL), where a Watched Folder source is used to pick up incoming documents. Summary A Watched Folder that works perfectly on Windows may ...
Installing the Umango Cloud Embedded App on HP MFDs
Overview This article walks you through installing the Umango embedded app onto an HP Multi-Function Device (MFD). HP devices expose their OXPd web services over HTTPS using a self-signed certificate, which most browsers (and operating systems) ...
Umango Scan Actuator Troubleshooting
This article walks you through diagnosing connection problems between the Umango Scan Actuator (the small desktop app that talks to your scanner) and the Umango web application running in your browser. If you're on a personal or home computer, start ...
Popular Articles
Umango Version 27 Release Notes
Umango Version 27 is here! Version 27 is our most impressive release yet, delivering a completely refreshed experience across the platform. Umango has been redesigned for a cleaner, more intuitive workflow - every supported device brand now enjoys an ...
Changing SNMP Settings in Umango
Umango uses SNMP (Simple Network Management Protocol) to discover and interact with supported multifunction devices (MFDs) on the network. These settings can be customized via the Advanced Configuration Screen. Default SNMP Settings By default, ...
How to Change the Temporary Working Folder in Umango
Overview Umango uses a temporary working folder to store files during processing. This folder is separate from the batch folder and is used internally by the system while documents are being processed. In some environments, you may want to move this ...
Resetting The Umango Authentication Method
Overview If the Authentication Method in Umango is misconfigured (e.g., an incorrect LDAP or MFA setup), administrators may find themselves locked out of the system. By removing the AuthenticationMethod entry from the database, Umango reverts to its ...
Installing Umango Silently Using Command Line Properties
This article explains how to install Umango without user interaction by running the installer from the command line and supplying MSI properties. The Umango installer is distributed as an EXE bootstrapper that contains an MSI package. For silent ...